Air India downplays flight delay incident involving Congress MP Renuka Choudhary

Air India today sought to downplay the controversy involving Congress Rajya Sabha MP Renuka Choudhary who arrived late for boarding one of its flight from here, as she was allegedly "busy shopping", which resulted in delayed departure and resentment among 276 flyers onboard. The Congress leader today again rebutted all charges and termed them as "completely untrue." "The on-going inquiry is just a part of the process, which we every time undertake once a passenger complains of a flight delay. So, this is a routine process," an AI spokesperson said. He, however, refused to comment when reminded that the allegations were levelled by none other than the Air India staff, who were handling the flight. "We don't comment... what we will say is that there is system in place for addressing complaints of flight delay and we followed it."
 

Source: http://goo.gl/FrexuM