DGCA examining high cancellation charges of airlines, may step in

NEW DELHI: Livid at most private Indian carriers sharply hiking ticket cancellation charges, flyers and passenger organizations have approached the Directorate General of Civil Aviation to stop this 'fleecing'.

DGCA chief M Sathiyavathy is now studying the complaints and may come to the rescue of passengers by asking carriers to review the same. "We have got several complaints on the issue of cancellation charge being hiked by airlines. We are examining them," said a senior DGCA official.

Airlines now charge anywhere up to Rs 4,000 for cancelling a domestic ticket.

A senior Air India official said their cancellation charges start at Rs 1,000 and have been unchanged for a long time.
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